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  • Improved the outbound user experience

  • Add Calling Number to Filters in the Reachme Call Recording widget

  • Report Improvements:

    • Agent Productivity Reports get ‘Available Time’ column added.

    • Allow Reach reports that use Interval Data to hide intervals with no activity.

Notes

  1. Full Beta Release Notes with installation information are located here: 17.08 Full Beta Release Notes

Who Should Install?

This release is recommended for all 4.6 and later installations. If you have a patch installed to your system a new patch may be required. Please contact sa@ezuce.com if think you may have a patch applied as that may be replaced during the update.

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