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  • Introduction to Configuring Phones

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HowTo Configure Phones with

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sipXcom - Introduction

Three different categories of user agent devices (phones and FXS gateways) can be configured for a sipXecs sipXcom system:

  1. Plug & Play Managed Phones
  2. Manually Configured Phones (Unmanaged Phones)
  3. Configuring FXX Gateways (Terminal Adaptors)

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Polycom and Avaya 12xx phones will automatically connect to the sipXecs sipXcom system, assuming the network has DHCP option 66 defined or the phones are setup manually to find the sipXecs sipXcom server. Phones will register using a restricted ID, and are by default allowed to make internal calls. These phones are displayed in the Phones list and lines can then be added to them as usual. The Discover Devices link on the main page now opens up a phone table with all phones that have been Auto-provisioned and have not yet been assigned a SIP User ID/Line.

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An increasing number of SIP phones and terminal adaptors are plug & play manageable using the sipXecs sipXcom Configuration Server. For an updated list please refer to the What Phones to Choose.

The sipX Configuration Server provides standard default profiles for every managed phone or terminal adaptor. Therefore, in order to configure a phone to register with sipXecssipXcom, all you need to do is create the phone with default parameters, assign a user (line) to the newly created device, and generate a profile. After manually rebooting the device it should register with the sipXecs sipXcom system using the assigned line ID. For phones which support default provisioning, it is not even necessary to create the phone - it will be auto-provisioned when it first connects to sipXecs sipXcom and then lines can be assigned to it as usual.

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Once a phone has successfully registered with the sipXecs sipXcom system, remote reboot of the phone can either be initiated manually at any time or is triggered automatically every time you create a new profile for the phone.

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Note

If a phone is plug & play managed by the sipXecs sipXcom Configuration Server, its configuration should only be changed through the sipXecs sipXcom Web interface. Everytime the phone boots, it will load the configuration profile generated by the sipX Configuration Server, overwriting any local changes that might have been made using either the phone top interface or the phone's built-in Web interface.

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Consider the different HowTo documents to find more detailed instructions about how to configure your phone. sipXecs sipXcom assigns default parameters so that even without configuring any of the parameters the phone should come up and work.

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For an unmanaged phone to be able to register with the sipXecs sipXcom system, the credentials (user name and SIP password) from a user that exists in sipXecs sipXcom have to be manually configured into the phone. You also have to at least configure the SIP Registration Server or Outbound Proxy. Dependent on whether you are using DNS SRV or fully qualified host names as well as dependent on the capabilities of the phone this setting can vary.

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